Cancellation policy

At Afri Globe Business Enterprise, we strive to ensure a seamless shopping experience. If you need to cancel an order, please review the following guidelines:

  1. Order Cancellation Before Shipment

    • Customers may cancel their order within 24 hours of placement for a full refund.
    • To cancel, contact our customer support team via [email/contact details] with your order details.

  2. Order Cancellation After Shipment

    • Once an order has been shipped, it cannot be canceled but may be eligible for return. Please refer to our Return Policy for details.

  3. Customized & Special Orders

    • Orders for customized, personalized, or special-order items are non-cancellable and non-refundable after confirmation.

  4. Refund Processing

    • Approved cancellations will be refunded within 5-7 business days via the original payment method.

    If you have any questions or need assistance with a return or refund, please reach out to our Customer Service team:

    Afri Globe Business Enterprise
    Email: info@afri-globe.com
    Phone: + 393 51 061 71 33
    Address: Via San Marco 33 Piacenza italy 29121